Base Administrator - YUL

Purpose of position

Provide and coordinate support for Flight Operations, Inflight Services Management and operating crews on an ongoing basis.

Key responsibilities

• Maintain Pilot and Flight Attendant Absence Reports and provide updates to Base/Assistant Chief Pilots, Inflight Regional Manager as well as Inflight Managers.
• Review letters for the AWP (Attendance Wellness Program) program, meet with Chief Pilot, Inflight Regional Manager and/or Inflight Managers to allocate letters.
• Maintain Pilot and Flight Attendant Probation database and coordinate distribution of probation letters.
• Maintain, purchase and distribute uniform pieces (epaulettes, wings, safety vest etc.).
• Act as liaison between Pilot(s)/Flight Attendant(s) and the company regarding the repair of headsets and luggage.
• Coordinate with terminating pilots ensuring all company property is returned.
• Coordinate and authorize Airport Security Pass documentation.
• Ensure crew rooms are always stocked and tidy.
• Responsible for ordering supplies for the department.
• Maintain office equipment.
• Responsible for coding, signing and forwarding all department invoices and expenses to Accounts Payable (up to $1000).
• Act as liaison between Account payable and pilot for etrip concerns / and follow-up.
• Responsible for coding and forwarding to appropriate designate, those invoices & expenses more than $1000.
• Coordinate, track and distribute parking passes and access keys.
• Act as the 'point person' for all Pilot/Flight Attendant inquiries and ensure prompt, accurate follow up via email/phone/in person.
• Forward training records, medicals and passports to Crew Records.
• Follow up on and correct rejected US per diem account information.
• Perform duties in accordance with established policies and procedures while giving primary consideration to personal safety, and the safety of co-workers and customers.
• Perform other related duties as assigned.

Required qualifications

• High school diploma or equivalent.
• Minimum 2-3 years office administration experience.
• Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint and Teams).
• Excellent problem solving and organizational skills.
• Can work well under pressure, meet deadlines and work with minimum supervision.
• This position demands meticulous work standards and exemplary interpersonal skills.
• Excellent communication skills, both written and oral.
• English language fluency, both written and verbal (must be able to communicate with English internal and external customers across the country).

Note: Bilingualism (English and French) is a requirement at bases in the province of Quebec.

Preferred qualifications

• Possess a Certificate/Diploma in Office Administration.
• Aviation industry experience.

Benefits of joining our award-winning team

• Enjoy exclusive employee travel programs across the Air Canada network, giving you and your family access to incredible destinations.
• Secure your long-term financial well-being with our competitive, employer-supported retirement savings programs (defined contribution pension plan or voluntary group RRSP) for permanent employees.
• Benefit from a comprehensive health and wellness package, including health, dental, life, and accident insurance to keep you and your loved ones protected.