Join our team of enthusiasts and become a Liaison Nurse - Aeromedical Transfers

Location: St-Hubert - hybrid mode

Status: full-time

Do you have emergency or intensive care expertise and want to continue exercising your clinical judgment without the physical burden of the bedside? Become the person at the heart of aeromedical transfers in Quebec: you coordinate the most complex cases, from the initial call to takeover by the flight team, with no mandatory overtime, a schedule known in advance, teleworking, and a path toward flight.

WHAT WE OFFER YOU

• Salary from $30.21 to $46.98 per hour, depending on your training and experience, plus an on-call allowance of $70 per 24-hour period;

• Reimbursement of professional order permit fees;

• Per diems when applicable;

• No mandatory overtime (MOT);

• A rotating schedule, known in advance;

• 3 days of teleworking per 2-week period worked;

• An internal development path that allows you to move toward different roles;

• A group insurance program (with employer contribution): medical, dental, life, salary, travel, and more;

• A permanent full-time position in a human-scale team within a fast-growing company.

WHAT WILL YOU DO?

Under the supervision of the Clinical Coordinator of Medical Operations, the liaison nurse ensures the clinical coordination of aeromedical transfers, from receipt of the request until the transfer of responsibility to the flight team. They act as a liaison point between the referring facility, physicians, transport team, and receiving facility, so that each patient is transferred safely, with complete and up-to-date clinical information.

More specifically, you will be called upon to:

• Receive and analyze aeromedical transfer requests and obtain an up-to-date clinical picture from the treating team of the referring facility;

• Assess the patient's condition and stability and identify clinical needs to be anticipated during transport (equipment, medication, monitoring, precautions, accompaniment);

• Identify elements requiring medical validation and ensure the link with the responsible physician, who confirms acceptance and the level of care required;

• Collaborate in bed searching and coordinate patient acceptance with the receiving facility;

• Make connections between the referring facility, physicians, transport team, and receiving facility;

• Prepare a structured clinical summary and transmit it to the flight team before departure;

• Monitor the patient's evolution and communicate any changes until the transfer of responsibility;

• Rigorously document each request and each step of the coordination;

• Provide night on-call duty according to the established rotation;

• Report any problematic situation, safety issue, or risk of service break to the Clinical Coordinator of Medical Operations;

• Participate in quality assurance and continuous improvement activities for the file analysis process.

Profile

WHO ARE YOU?

Your most important skills are the following:

• Excellent clinical judgment and ability to quickly assess a patient's condition remotely;
• Ability to manage multiple files simultaneously and establish priorities;
• Clear, structured, and concise communication, particularly on the phone (e.g., SBAR approach);
• Ability to manage stress and show creativity in atypical situations;
• Be focused on collaboration and teamwork;
• Capacity for listening, openness, and adaptation;
• Autonomy, rigor, and organizational sense;
• Demonstrate professional ethics, discretion, and confidentiality, while showing great concern for quality and safety;
• Knowledge of technological tools (tablet, computer, etc.) and common software (Word, Excel, Outlook);
• Mastery of French both orally and in writing;
• Mastery of English both orally and in writing; *
• Other language an asset.

* English proficiency is required for technical assistance purposes with an English-speaking clientele or with any external partner such as a supplier.

Your professional background stands out for:

• Being a graduate and member in good standing of the Ordre des infirmières et infirmiers du Québec;
• DEC or Bachelor's in Nursing;
• Minimum of 3 years in the nursing profession, including the following fields of practice: emergency / critical care / file analysis / case management;
• Has demonstrated in their functions:

o Excellent mastery of their current role;

o Attitude aligned with our organizational values: Team, Passion, Commitment, Adaptability, Excellence, and Respect.

Your assets:

• Experience in medical, aeromedical transport, or patient file management;
• Knowledge of the Quebec health network and service corridors;
• Experience in telephone triage, telehealth, or Info-Santé.

Schedule:

• 12-hour rotating shifts, concentrated in the afternoon and evening;
• 3 days of teleworking per 2-week period worked;
• Paid night on-call duty, in an equitable rotation among team members;
• Weekends and statutory holidays according to the rotation.

Contractual Information

QUESTIONS? WANT TO BE PART OF OUR ADVENTURE?

In order to submit your application, please communicate your interest by email to emplois@airmedic.net taking care to specify the job title in the subject "Liaison Nurse - Aeromedical Transfers". Looking forward to meeting you!