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Gestal

Training Deployment Business Partner

Gestal

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At the heart of the Organizational Development & Training (OD) team, the LBP orchestrates the strategic and optimized deployment of learning solutions dedicated to Leadership and soft skills for a pool of approximately 4,000 employees. They drive operational efficiency, measure program impact, manage relationships with partners (internal/external), and act as a change agent to modernize the learner experience.

The main responsibilities are:

Deployment Management

  • Manage the entire lifecycle of leadership training session deployment, including mentoring, co-development, diversity, and team-building programs.
  • Set up the annual training calendar starting in the third quarter and compose groups during registration campaigns to proactively plan needs.
  • Ensure liaison and coordination with focal points of Airbus's main sites in the Americas to ensure programs are communicated and deployed consistently.
  • Implement regular audit mechanisms to ensure that training delivery quality standards are maintained at an impeccable level.
  • Collaborate in piloting new learning solutions within the organization and actively coordinate change adoption actions among teams.

Operational Logistics Management

  • Organize and configure physical locations, catering, required equipment, and room networks for all training taking place in person or virtually.
  • Welcome participants to the facilities, ensure safety forms are completed, and send out all necessary access instructions beforehand.
  • Ensure a daily presence in the room to validate the proper functioning of equipment and ensure learners lack nothing.
  • Keep informational documents on the Google Site up to date and respond to daily requests sent to the Leadership University email inbox.
  • Independently prepare presentation materials, data graphics, newsletters, and training catalogs to support the internal marketing of the service offering.

Partner Relations and Follow-up

  • Support internal or external facilitators, trainers, and consultants by supervising their logistics, access management, and billing needs.
  • Conduct feedback sessions and post-mortems with trainers to identify continuous improvement opportunities and maintain a level of excellence in service.
  • Interact closely with the OD advisor and HR partners to provide detailed reports and clear visibility on learning activities.
  • Formalize and keep up to date the mapping of deployment processes, including clarifying Roles and Responsibilities (R&R) of stakeholders.

Data Analysis and Performance

  • Develop, distribute, and analyze the results of satisfaction surveys and conduct focus groups as needed to measure the overall effectiveness of learning solutions.
  • Translate usage and experience data into meaningful results to optimize various training management processes.
  • Ensure the analysis of performance indicators related to training activities on a quarterly basis.
  • Actively participate in the digital transformation of the department by collaborating on the integration of new digital tools and reporting.

Details

City
Mirabel Southwest, Québec

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