Data and Artificial Intelligence Product Owner

Belonging to Air Canada is akin to belonging to a Canadian symbol, Air Canada recently elected Best Airline in North America. Take your career to new heights by joining our innovative and diverse team at the forefront of passenger air transportation.

Are you passionate about data products that bring value to the business and customers? If so, you could be the Data Product Owner we are looking for!

Reporting to the Manager, Data Product Management, the Product Owner plays a key role in managing data assets for all Air Canada Products, specifically within the Loyalty, Marketing, and eCommerce data domains.

As a Data and Artificial Intelligence Product Owner, you will bridge the gap between stakeholders and data delivery teams. You will ensure that data products meet the needs and expectations of end users, as well as the strategic objectives of the business. You will work in an Agile environment, meaning frequent feedback and iterations, and you will use the latest tools and technologies to build scalable, reliable, and user-friendly data products.

Responsibilities

Facilitate and participate in Agile sessions to assess and capture stakeholder needs

• Conduct requirement elicitation.
• Play an active role in requirement definition workshops.
• Guide the creation of mapping documents that cover business rules and ensure data quality and accuracy.

Serve as a liaison between users/stakeholders and the data delivery team

• Maximize the value delivered by the team by ensuring the product backlog is aligned with business requirements and the product manager's vision.
• Write, present, and prepare user stories with the delivery team.
• Coordinate with the development team to ensure stories are elaborated.
• Provide daily support for clarifying requirements and business rules (primary point of contact for the delivery team regarding requirements and prioritization).
• Facilitate, coordinate, and execute acceptance testing.
• Play a leading role in various SCRUM ceremonies.

Qualifications

• Bachelor's degree and three to five years of experience as a business analyst or Product Owner, including practical experience managing all stages of a product lifecycle (master's degree preferred).
• Knowledge of business intelligence and analytics concepts and data warehouse platforms.
• Problem-solving, strategic thinking, results orientation, and attention to detail.
• High adaptability and strong critical thinking skills.
• Knowledge of data analysis and analytics tools and delivery technologies:
  • SQL (mandatory);
  • Jira or Confluence (an asset);
  • Snowflake (optional);
  • Databricks (optional).
• Best practices in user acceptance testing (UAT).
• Experience with Agile methodology (CSM/PSM certification or CPO/PSPO certification an asset).
• Strong communication and listening skills.
• Demonstrate punctuality and reliability to support the overall success of the team in a fast-paced environment.

Employment Conditions:

Candidates must be eligible to work in the country concerned at the time an offer of employment is presented and are responsible for obtaining work permits, visas, or other necessary authorizations. Proof of eligibility must be provided before the start date.

Language Requirements

All things being equal, preference will be given to bilingual candidates.

Diversity and Inclusion

Air Canada is strongly committed to diversity and inclusion and aims to create a healthy, accessible, and rewarding workplace that highlights the unique contribution of our employees to the success of our business.

As an equal opportunity employer, we encourage diverse applications so that we can have a workforce that is varied and representative of our customers and the communities where we live and serve.

Air Canada thanks all applicants for their interest, but only those selected for an interview will be contacted.