Summary

Under the responsibility of the base manager, FBO, the fuel handling agent will provide customer service as part of the support for the Shell aero-centre.

Responsibilities

• Provide aircraft fueling services and all ground services required by aircraft, such as lavatory, water and electricity services, and all other aircraft services that may be required.
• Provide aircraft fuel refueling services in accordance with Shell and IAS standard operating procedures.
• Provide aircraft fuel refueling services in accordance with Shell and IAS standard operating procedures.
• Provide hangar moving services, aircraft towing and all other services required by our clients and/or sister companies (IMP group).
• Provide services to all current or potential clients and/or sister companies (IMP Group).
• Perform daily, weekly and monthly checks in compliance with Shell and/or IAS standards.
• Ensure the order and cleanliness of the FBO area, line service office and FBO equipment.
• Participate in and complete all training required by Shell or IAS, as well as recurrent training.
• Welcome and serve our clients in accordance with the highest standards.
• Other duties assigned based on operational needs.
• This position requires a flexible work schedule as this is a 24/7 operation.

Requirements

• High school diploma
• 2 years of experience
• Hold a Class 3 driver's license and maintain it throughout employment
• Meet Transport Canada (MOT) security requirements
• The candidate must obtain a radio operator certificate
• Experience in aircraft fuel handling is an asset.
• Basic knowledge of Microsoft Word and Excel
• Exceptional customer service skills are an asset.
• Bilingual French/English

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