Organizational Change Management (OCM) Specialist - Digital and Enterprise Transformation

Are you passionate about the human side of transformations, facilitating the adoption of new processes and tools, and developing a dynamic corporate culture in anticipation of innovative aeronautical projects? Do you want to grow and acquire new skills? Then this job is for you!

The A220 commercial aircraft program is looking for passionate, qualified, and challenge-driven individuals to join our Digital and Enterprise Transformation team based in Mirabel (Quebec, Canada). You will be at the heart of preparing our next step, bringing together all the forces of the company, including those in Europe, into an ambitious new adventure in the aerospace industry.

You will be part of the Digital and Enterprise Transformation team, responsible for revolutionizing our working methods, optimizing our processes, and harnessing the power of data and innovative technologies to build the foundations of a bold future. Our team's organization specifically cultivates a collaborative culture and an adaptive mindset, allowing us to work autonomously, support each other, and learn collectively to achieve a successful transformation.

Your role as an Organizational Change Management Specialist will be to design, steer, and support the adoption of transformation initiatives within the company. You will be the privileged point of contact for everything related to the human support of change, ensuring that our employees understand, adhere to, and engage in new ways of working.

In your duties, you will be called upon to:

• Design the vision and global approach to change management and develop integrated strategies and action plans at the program level and within assigned projects
• Lead and ensure the development and execution of change management activities and deliverables, respecting deadlines and quality, including among other things:
  • Stakeholder analysis to ensure their commitment and support
  • In-depth analysis of impacted populations and impacts
  • Communication strategies and plans (including coordination and execution)
  • Training strategies and plans (with the support of the training specialist)
• Develop relevant, dynamic, and adapted communications according to various audiences and available communication channels.
• Conduct training needs analysis and develop training programs, materials, and schedules.
• Support the governance of the transformation program in its OCM activities (project reviews, info-sessions, newsletter, Google site, etc.).
• Define and track success indicators (KPIs) to measure the level of adoption, assess organizational readiness, and report progress to program governance.